Updated: December 27th 2021
We are the controller of your personal data provided to, or collected by or for, or processed in connection with the Website and the Services.
Please note that our Website and the Services may contain links to products and websites that are owned and operated by third parties, in particular links may be provided to the financial institutions we partner with to facilitate your access to educational loans. These third party websites will have their own privacy policies which you should review if you choose to visit these websites. We are not responsible for the privacy practices of third parties. We do not make any representations about third party websites and applications that may be linked to the Website and the Services.
How do we collect personal information?
What information do we collect and how do we use it?
By completing forms on our Website, such as applying for an EduLoan, we will receive various personal data such as your name, identity card number, contact details and general information related to your income. In addition, you will be providing us with certain information relating to any minors/children to whom the EduLoan pertains such as admission number, school and grade. By providing such information to us you consent to both our use of the information, to our sharing the information with our partner financial institutions and use by our partner financial information of that information for the purposes for which it has been supplied by you. The information will be used to fulfil the Services requested and communicate with you when necessary.
To provide you with the Services we work with carefully selected partners. We may share the information you supply with our partners, where necessary. We work closely with our partners to ensure that we only share information with them and they only share information with us that is required to provide you with the services.
A cookie is a small file placed onto your device that enables us to supply features and functionality for our Website. Cookies can be used to recognize you when you visit our Website, remember your preferences, and give you a personalized experience that’s in line with your settings. Cookies also make your interactions with our Website faster and more secure. Additionally, cookies allow us to bring you advertising both on and off our Website.
Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites and applications to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information. If you do not want to receive cookies, you can change your settings on the device you are using to access our Website. If you use our Website without changing your settings, we will assume that you are happy to receive all cookies on our Website. Please note that our Website may not work properly without cookies.
To understand how our Website is used and performing we may use analytics services to provide us with statistical information.
How do we use your personal information?
We use your personal information in a number of ways:
To enable you to access and use our Services
To communicate with you
To allow one of our partners to contact you to discuss your needs
What is our basis for processing personal information?
We rely on the lawful basis of performance of a contract and on our legitimate business interests. Legitimate interest means our interest in conducting and managing our business to enable us to give you the best service and the best and most secure experience.
We have balanced our legitimate interests with those of our users. If you would like further information or to object to us using your data for such purposes, please contact [email protected].
In specific circumstances we rely on the lawful basis of consent (i.e. where you actively agree to a specific use of your personal data) and legal obligation (i.e. where we are legally obliged to hold your personal data or disclose it by law).
How do we secure your data?
We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. When you give your personal data to us, we will process that data in accordance with our responsibilities.
To prevent unauthorised access, to maintain data accuracy and to ensure the correct usage of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data while in our care.
However, no data transmission over the internet can be guaranteed to be totally secure. We do our best to keep the information you disclose to us secure and have appropriate processes in place. However, by using the Website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.
We will keep personal data only for as long as we need it to maintain our relationship, provide you with the Service or information you have requested, to inform our research into the preferences of our users, to comply with the law, and to ensure we do not communicate with individuals that have asked us not to. When we no longer need the information, we will dispose of it securely.
If you want to review, verify, correct or request erasure of your personal data or object to the processing of your personal data please contact us via email at [email protected].
Changes to this Policy